CS Pro Media Inc.
Last Updated: February 15, 2026

1. Introduction

CS Pro Media Inc. (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or use our services.

2. Information We Collect
Information You Provide

We may collect personal information you voluntarily provide, including:

Name

Email address

Phone number

Business name

Appointment details

Messages or notes submitted through forms

Files or media uploads

Information Collected Automatically

We may automatically collect:

IP address

Browser and device information

Location data (approximate)

Referring URLs

Usage data and analytics

Cookies and tracking identifiers

3. How We Use Your Information

We use information to:

Respond to inquiries and provide customer support

Schedule and manage appointments

Deliver services and fulfill contracts

Send transactional emails and SMS messages

Send marketing or promotional communications with consent

Improve website performance and analytics

Operate automation or AI chat tools

Comply with legal obligations

4. SMS & Mobile Communications

By providing your phone number and opting in, you consent to receive SMS messages from CS Pro Media Inc., which may include appointment reminders, follow-ups, service notifications, and promotional messages.

Message frequency may vary

Message and data rates may apply

You may opt out at any time by replying STOP

For assistance, reply HELP or contact info@cscpromedia.com

Mobile Information & Sharing Statement:
We respect your privacy. Mobile information will not be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except aggregators and service providers required to deliver SMS services.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance user experience, analyze traffic, and support marketing efforts. You may disable cookies in your browser settings; however, some website features may not function properly.

6. Third-Party Service Providers

We may share information with trusted third-party vendors solely to operate our business, including:

CRM and automation platforms

Appointment scheduling tools

SMS delivery providers

Payment processors

Website hosting providers

Analytics and advertising platforms

These providers are obligated to safeguard your information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No transmission or storage system can be guaranteed 100% secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill business or legal requirements.

9. User Rights

Users may request access, correction, or deletion of their personal information by contacting support@cspro.media
. You may also opt out of marketing communications at any time.

10. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our services indicates acceptance of any revisions.

12. Contact Information

CS Pro Media Inc.
Kingston, Massachusetts, USA